Client release
Today Chant West released its 2023 update for its platform ratings of the leading platform providers. The platform ratings provide a standardised platform assessment to help advisers compare platforms and assess their core features and capabilities in key areas.
The platform rating methodology focuses on five main criteria: adviser services, investments, fees, client services and organisational strengths, with the most important and heavily weighted feature being adviser services.
The adviser services component includes criteria such as the quality of the platform’s adviser portal and other digital tools, the process for buying and selling assets, business level reporting and client reporting capabilities, as well as contact centre, technical and practice management support. The focus is on platform features and services that help advisers efficiently manage their clients so they can spend less time on platform administration and more time on helping their clients.
This ratings update has extended the number of rated platforms to seven platforms. Another tranche of ratings for newly rated platforms will be released in October.
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